I think too many people have too high expectations when purchasing an office chair for less than $500. This is a $200 chair, made in China - as are 95% of all office chairs these days, the difference in prices reflects quality control and materials used. A $200 or less chair is going to be pleather, how thick? Varies. Will it last? Probably not... so some things to consider - get a chair cover, makes it last longer, if you are heavy, get a $10 dollar gas lift clamp to fix the height in place - simple (https://www.amazon.com/gp/product/B09PN25FDW/ref=ppx_yo_dt_b_asin_title_o03_s00?ie=UTF8&psc=1).Is the chair comfortable? I'm 6'0" 260lbs - and it is comfy for now, but the cushion will likely flatten over time. No worries, I have a Purple cushion handy for when that happens - those last forever.Setting expectations correctly MUST be part of the process! You sort of get what you pay for... people expecting an office chair that is perfect for their body and lasts forever while paying on the cheap are simply not being realistic.I'm a big man, this chair took me 30 minutes to assemble - tip: don't tighten anything until ALL the bolts are started. Absolutely love the arm rests, for a guy my size, they are a perfect height, perhaps a 1/2" high. The fact that they a) are short for desk work and b) flip up is just stellar - main reason I bought this chair!The contour of the seat back is also perfect, pretty close to 90º and the lumbar support is just right for me. I broke my back 30 years ago and have a difficult time with chairs that come with a seat back angled backward. This seat back has you sitting 100% upright. The seat width is ample for my lard butt and the front edge of the seat rolls off gently for less circulation strain behind the knees. For $200, and someone 5'9" to 6'0" and likes to sit up straight, this chair should be a perfect fit.The legs/base are a resin material and the casters are cheap nylon, they roll fine on a vinyl plank floor or that industrial hotel room low pile carpet. Might want to replace with softer/rubber universal aftermarket type if using a chair mat, especially one that sits on thicker carpet or a hardwood floor.Note on gas lift cylinders; they all leak down over time no matter the 'class' rating. Most have the bottom of the cylinder 'crimped', these wear out faster than the ones that have a welded bottom. This particular gas cylinder, while only rated as a Class III (250lbs), does in fact have a welded bottom, so for lighter folks, this will last a bit longer than most - see above for a "gas cylinder holder" if you are a heavier person.Good value, good buy.Went through a few different chairs trying to save money, gave in and purchased this chair. I highly recommend it when it is available. I wanted to order another one after getting this one for my wife and they were out of stock. It does not do reclining, it is an officer chair so keep that in mind. The support is amazing and I even sit in it when we watch our TV shows at night. She no longer has back issues after working a long day. This chair is a must purchaseI had to grind the screw heads to make them smaller to fit into the recessed holes they go in. This is for the screws that attach the bracket that holds the chair back to the seat. Other than that problem, the chair itself is excellent. Very comfortable. I would certainly recommend this chair. It is more comfortable than the more expensive chair it replaced.I wanted to find a good sub $300 chair so I tried out a few locally (office depot and local furniture place). Returned all 3. I wasn't expecting perfect ergonomic support, super high build quality, or no squeaks - but just something comfortable and suitable for full grown adult man. This chair ticks those boxes. Armrests are far enough apart, material doesn't stick or absorb, build quality is good for your money.Easy to assemble, everything came nicely packaged. Look folks every office chair you read reviews about will have bad reviews. I don't care how expensive it is...I bought this chair because it was mid price range in MY BUDGET. No way I would spend top dollar for something that is NOT a one size fit all body type. But good buy here.This chair is in my home office and since I work from home and work a lot of hours and spend many hours in my chair this chair has been a much needed addition (especially since my last chair had many million miles on it). The only draw back was it ultimately took two of us to put it together because it was so big but it was worth it.With this just bought the office chair texture is very soft leather touch is also very comfortable work sitting on the above just not out of the waist uncomfortable is very fit to the sitting posture of the human body want to buy a gift to colleaguesThis chair is very much comfortable. It keep you back straight. The hand support is perfect. The height of chair and my body support is correct. The chair supports your head too. Good leather material.